Emergencies answered instantly, 24/7
Sofía tells a real emergency from a routine query and follows your protocols, even at 3 am.
Veterinary clinics
Emergencies don't call during office hours.
Sofía answers every call to your veterinary clinic, day and night. She reassures the owner, tells an emergency from a routine visit and books the appointment while your team stays with the animals.
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A scene you know
Saturday, 11:40 pm. A dog won't stop vomiting and his owner calls your clinic with shaking hands. Voicemail. She hangs up, googles “emergency vet near me” and two minutes later she's talking to another clinic. That patient was yours.
How Sofía helps your veterinary clinic.
Appointments and vaccinations without leaving the exam room
She books check-ups, boosters and follow-ups into your Google Calendar while you're with an animal.
Owners informed and reassured
She answers the common questions (hours, pick-ups, pre-op instructions) in a voice that calms.
Frequently asked questions.
What does Sofía do when an emergency calls at 3 am?
Whatever you define. She can give the instructions you set, transfer the call to the vet on duty or the emergency service you work with, and log everything. The owner never lands on a voicemail.
Can she tell an emergency from a routine visit?
Yes. Sofía asks what's happening with the animal and classifies the call by your criteria: urgent cases are transferred or booked immediately, and routine ones (vaccinations, check-ups, deworming) go into the regular schedule.
Can she book for several vets or consulting rooms at once?
Yes. Sofía works with your Google Calendar and respects the availability you set: per vet, per visit type or per room. Every appointment lands in the right slot.
Will owners notice they're talking to an AI?
They'll notice someone answers on the first ring, calmly, at any hour. Sofía holds a natural conversation and, when the situation calls for it, passes the call to your team. Hear her yourself on the demo line.
No emergency left unanswered.
Book a 15-minute demo and hear how Sofía would answer your clinic's calls.