Emergencies and check-ups, properly triaged
Sofía tells acute pain from a routine cleaning and books each case into the right slot.
Dental clinics
Sofía answers 100% of your clinic's calls, 24/7, and books straight into your calendar. Your front desk gets off the phone, and no patient goes unanswered.
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Monday, 9:15 am. Your receptionist is checking in a patient, two chairs are running, and the phone rings: someone who's been nursing a toothache all weekend. Nobody can pick up. By the third ring they hang up. Then they call the clinic down the street.
Sofía tells acute pain from a routine cleaning and books each case into the right slot.
She books, moves and cancels appointments in your Google Calendar while your team works chairside.
When a patient cancels, Sofía logs it instantly so you can fill the slot.
Yes. Sofía asks why the patient is calling and applies your criteria: acute pain or swelling goes into the emergency slots you set aside, while check-ups and cleanings go into the regular book. You define the rules; she follows them on every call.
Exactly as she does when it's open. Sofía answers at night and on weekends, books the first available slot and, if the case calls for it, takes a note and alerts your team. On Monday you find a full book, not a full voicemail.
She answers whatever you decide: opening hours, the treatments you offer, first visits or financing. For diagnoses or firm quotes, she hands the conversation to your team. She never improvises clinical answers.
Sofía books into Google Calendar and logs every contact in your CRM, such as HubSpot. If your clinic runs on a different system, tell us in the demo. More integrations are available.
Book a 15-minute demo and hear Sofía handle a call exactly as she would at your front desk.